About me
A Portuguese designer focused on Experience Design, Product Design, and Service Design for digital products and experiences.
Fluent in English, Spanish, and Portuguese, I have worked with diverse teams on projects in Asia, Africa, and the Americas. My management roles have honed my skills in empathy, detail orientation, and experience-centric thinking.
I thrive in environments that demand high regulation and adaptation to different markets. My experience spans banking, government services, telecom, internal products, and automotive.
I believe in a multicultural approach and constant innovation to meet the varied needs of clients worldwide. I’m eager to bring my experience and dedication to a collaborative and complex project environment, where I can continue to grow and learn.
Companies I’ve collaborated with
Banco BPI - Bank, Portugal
Senior UX / Product Designer Specialist - Jun. ‘23 - Present
Deloitte Technology - Consulting Firm, Portugal
Senior UX / Product Designer Consultant - Aug. ‘21 - Jun. 23
Sr. Freelance UX / Product Designer - Oct. ‘20 - Present
Inetum - IT Consulting Firm, Portugal
Senior UX / Product Designer - Feb. ‘18 - Dec. ‘20
IADE University - A Fábrica - University, Portugal
UX Designer: Apr. ‘18 - Nov. ‘18
Lisbon Helicopters - Aviation Company, Portugal
Sales Operations - Apr. ‘17 - Dec. ‘17
Wombat’s City Hostels - Hostel chain, Germany
Customer Experience Manager - Feb. ‘17 - Apr. ‘17
Nespresso GmbH - Coffee, Germany
Logistics Manager - Jan’18 - Feb.’18
CTI Clinical Trials & Consulting - Clinical Research Organization, Portugal
User Experience & Market Researcher: Oct. ‘15 - Dec. ‘16
Caixa Geral Depósitos Bank - Bank, Portugal
Consultant: Jun. ‘14 - Set. ‘15
Education
2019
IADE Creative University
Master degree in Interaction Design
2016
EDIT School - Digital Disruptive Education
Specialization in Digital Marketing & Strategy
2015
Católica Lisbon School of Business & Economics
Bachelor degree in International Business Administration
Certificates
Portuguese Who Design - UX / Product
https://portuguesewho.design/
User Experience - Project Management - Level 3
Credential: UX-PM03-0787-PT20-0024 - https://ux-pm.com/level-3
Interaction Design Foundation
Credential ID #36525
UX Management & Strategy - Best in Class - Feb. 2024
Interaction Design for Usability - Top 10% in class - May 2019
Design Thinking - Top 10% in class - Nov. 2018
Mobile User Experience (UX) Design - Top 10% in class - Dec 2018
Master class: Going from UX to Service Design
Master class: Design Systems
Master class: Design Tokens