About me

Jota Profile.png

A Portuguese designer focused on Experience Design, Product Design, and Service Design for digital products and experiences.

Fluent in English, Spanish, and Portuguese, I have worked with diverse teams on projects in Asia, Africa, and the Americas. My management roles have honed my skills in empathy, detail orientation, and experience-centric thinking.

I thrive in environments that demand high regulation and adaptation to different markets. My experience spans banking, government services, telecom, internal products, and automotive.

I believe in a multicultural approach and constant innovation to meet the varied needs of clients worldwide. I’m eager to bring my experience and dedication to a collaborative and complex project environment, where I can continue to grow and learn.

Companies I’ve collaborated with

Banco BPI - Bank, Portugal
Senior UX / Product Designer Specialist - Jun. ‘23 - Present

Deloitte Technology - Consulting Firm, Portugal 
Senior UX / Product Designer Consultant - Aug. ‘21 - Jun. 23

Sr. Freelance UX / Product Designer - Oct. ‘20 - Present

Inetum - IT Consulting Firm, Portugal
Senior UX / Product Designer - Feb. ‘18 - Dec. ‘20

IADE University - A Fábrica - University, Portugal
UX Designer: Apr. ‘18 - Nov. ‘18


Lisbon Helicopters - Aviation Company, Portugal
Sales Operations - Apr. ‘17 - Dec. ‘17

Wombat’s City Hostels - Hostel chain, Germany
Customer Experience Manager - Feb. ‘17 - Apr. ‘17


Nespresso GmbH - Coffee, Germany
Logistics Manager - Jan’18 - Feb.’18

CTI Clinical Trials & Consulting - Clinical Research Organization, Portugal
User Experience & Market Researcher: Oct. ‘15 - Dec. ‘16

Caixa Geral Depósitos Bank - Bank, Portugal
Consultant: Jun. ‘14 - Set. ‘15

Education

2019
IADE Creative University
Master degree in Interaction Design

2016
EDIT School - Digital Disruptive Education
Specialization in Digital Marketing & Strategy

2015
Católica Lisbon School of Business & Economics
Bachelor degree in International Business Administration

Certificates

Portuguese Who Design - UX / Product
https://portuguesewho.design/

User Experience - Project Management - Level 3
Credential: UX-PM03-0787-PT20-0024 - https://ux-pm.com/level-3

Interaction Design Foundation
Credential ID #36525

  • UX Management & Strategy - Best in Class - Feb. 2024

  • Interaction Design for Usability - Top 10% in class - May 2019

  • Design Thinking - Top 10% in class - Nov. 2018

  • Mobile User Experience (UX) Design - Top 10% in class - Dec 2018

  • Master class: Going from UX to Service Design

  • Master class: Design Systems

  • Master class: Design Tokens